What is a Management System?

Whether I implement a single or multiple management systems, I break it down as follows   Say what you do – document all aspects of what you do as an organization. Do what you say – get the co-operation and buy in of the relevant staff – then expect them to...

The definition of Quality

When starting with the implementation of any Management System (and most of them are of ISO 9001 – Quality Management) I like to set the tone by defining Quality – as for most people Quality is just a perception. The definition I personally like and use is from Crosby...

IRCA

IRCA - who and what are they? The International Register of Certificated Auditors (IRCA) is the world’s original and largest international auditor certification body. It was formed in London in 1984 as part of the British government’s enterprise initiative,...

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